Online booking systems

What we build.

1. 01

   Online booking and payment

   Calendar · Card

   The customer chooses the service, the day and the time, then pays the deposit or the full price by card, with no account. The slot stays held while the customer pays and becomes free again if the payment does not complete.

2. 02

   Automatic invoices

   SmartBill · e-Factura

   The invoice is issued at payment, from SmartBill or from another invoicing program with an API, and goes to e-Factura with no further step.

3. 03

   Confirmations and reminders

   Email · SMS

   The customer gets the confirmation at once and a reminder before the appointment, by email and, if they choose it when they book, by SMS.

4. 04

   Phone bookings

   Front desk

   When a customer calls, the front desk makes the booking in the same calendar, from the panel. The customer gets the confirmation and the deposit payment link by SMS.

5. 05

   AI voice assistant

   Outside working hours

   We build a voice assistant that speaks Romanian and answers the phone outside working hours or when the front desk is busy. At the start of the call it says that it is an AI system, then it checks the free slots, makes the booking and sends the confirmation by SMS. Requests that it cannot resolve go to the front desk, with a summary of the call.

6. 06

   Multiple locations and teams

   Locations · Roles

   Each location, room and staff member has its own calendar and schedule. The front desk, the staff and the manager each see only what they need. In a chain or a franchise, each unit has its own panel, and the head office sees the bookings of all units.

7. 07

   Integrations

   Calendar · CRM · API

   We sync the appointments with Google Calendar or Outlook and connect the system to the CRM, the accounting program, the existing website and the other systems of the business.

8. 08

   Reports and export

   Data

   The business sees occupancy, no-shows and revenue for each service, location and staff member, and exports the data at any time.

What the business gains.

1. 01

   Bookings at any hour

   Website · Phone

   Customers book on the website in the evening, on weekends or at night, without waiting for the front desk to open. With the voice assistant, they can also book by phone.

2. 02

   Fewer no-shows

   Deposit · Reminder

   The customer pays a deposit when they book and gets a reminder before the appointment. If they cannot come, they tell the business in time, and the business gives the slot to another customer.

3. 03

   Less time on the phone

   Front desk

   Bookings, confirmations and reminders happen automatically. The front desk answers only the requests that need a person.

4. 04

   Invoices issued automatically

   e-Factura

   Each payment has its own invoice, issued at payment and sent to e-Factura, with no data copied by hand.

5. 05

   Cost known in advance

   Fixed price · Usage

   You pay for the system once and for maintenance each year. SMS messages and call minutes are billed by usage. Kronstadtsoft takes no commission on bookings. The payment processor keeps its own fee for each card payment. The customer list and the booking history stay with the business.

The Raluca Anghelescu photo studio, in Brașov.

The first system we delivered. The customer chooses the session, the day and the time, pays the booking fee by card and gets the invoice from SmartBill, with e-Factura. The studio opens the free days, publishes the sessions and sees each booking in the panel.

What the studio received

Booking

session, day and time, with no customer account

Payment

Stripe Checkout, booking fee by card

Invoice

automatic, from SmartBill, with e-Factura

Messages

confirmation and reminder by email

Panel

sessions, free days, bookings and the page texts

Status

in production since September 2026

See the project

From the first conversation to maintenance.

1. 01

   First conversation

   Your needs

   We discuss how you take bookings today, how many locations and staff you have, and which systems you use.

2. 02

   Analysis and proposal

   Offer

   We agree the functions, the integrations and the acceptance criteria, then we send you the written offer, with the estimated maintenance costs.

3. 03

   Development

   Fixed price

   We build the system at the fixed price in the written offer, and you try it on a test environment with your own services and prices before launch.

4. 04

   Launch and maintenance

   Yearly

   We launch the system on the domain of the business, host it, monitor it and apply the security updates. Maintenance costs from €5 per month and is billed yearly.

What it costs.

1. 01

   Start

   From €800

   Online booking and payment, automatic invoices, email confirmations and reminders, and one admin panel for all the locations of the business. The booking page has the design of your business and is integrated into your website. The price is the same for one location or several.

2. 02

   Extended

   Custom quote

   A separate panel for each location or unit in a chain, calendars per room or staff member, SMS reminders, phone bookings, reports and integrations with the systems of the business.

3. 03

   AI voice assistant

   Custom quote

   The assistant that answers the phone and makes bookings outside working hours, added to the Start or the Extended package. Call minutes are billed monthly, by usage.